Vacature: Network Administrator (Helpdesk)
Referentie: HLS-V14258
- Klant / soort bedrijf
- Internationaal producent analysesystemen
- Werklocatie:
- Rotterdam
- Functiecategorie
- Automatisering/internet
- Functienaam
- Overig
- Opleiding
- MBO, HBO
- Dienstverband
- Parttime
- Salarisindicatie € / mnd, bruto
- in overleg
Bedrijfsprofiel
Onze opdrachtgever produceert geavanceerde gaschromatografische analyse systemen voor de wereldwijde olie- en petrochemische industrie. Ze maken deel uit van een beursgenoteerde onderneming.
Beschrijving functie
Network Administrator (Helpdesk)
part time 16 – 20 hours/per week
As a Network Administrator (part time) you are responsible to manage the day-to-day operational IT-aspects.
Content of the position :
Responsible for the field incoming help requests from end users via telephone or e-mail in a professional and courteous manner
Remedy end user IT system related issues
Prioritize and schedule remediation of issues and escalate if necessary
Performs hands-on fixes at the desk-top level, including installing and upgrading software and hardware
Administer and maintain end user accounts, permissions and access rights
Monitor and maintain desktop backups
Provide on-call technical support
Develop help sheets and frequently asked question lists for end users
Conduct research on emerging products, services technologies and standards in support of end user environment.
AC offers the ideal candidate:
Challenging job in an informal area
Opportunities to learn
International working surroundings
Job requirements:
Educated to minimum of Bachelor's degree level within the IT
At least 1 year working experience in a similar position
Creative in finding solutions
Good command of the English language